When a new hire shows up on day one without a laptop, or a former employee still has access to your customer database three months after leaving — that’s not just an inconvenience. It’s a security risk, an ops bottleneck, and a drag on growth that compounds quietly … until it doesn’t.
At Interlaced, we help SaaS startups take these processes off their plate entirely. Here’s why it matters more than most founders realize.
The cost of doing it manually
Manual onboarding consumes roughly 10 hours of ops or HR time per new hire. For a startup hiring 20 people a quarter, that’s hundreds of hours annually that aren’t going toward building your product. And research consistently shows that structured onboarding can reduce time-to-productivity by up to 70% — meaning a faster ramp isn’t just a people ops win, it directly affects revenue.
Offboarding is the bigger blind spot
A 2024 Wing Security study found that 63% of businesses have former employees who still retain active access to company systems post-departure. With sprawling SaaS stacks, manually revoking every account is nearly impossible to do reliably. The consequences can be severe — one bank saw a former employee retain data access for over 13 months, ultimately impacting nearly 700,000 customers and triggering six lawsuits.
What “handled” actually looks like
When IT onboarding and offboarding is fully managed, here’s what changes:
- New hires get pre-configured devices and full system access before day one
- Offboarding triggers automatic access revocation across every app — within minutes
- Compliance audit trails are generated without any manual effort
- Your HR and ops team gets 20+ hours back per onboarding or offboarding event
Startups don’t need to build this infrastructure themselves — they need a partner who already has it.
That’s exactly what Interlaced provides. Whether you’re a team of 15 or 150, we build the foundation that scales with you.